SHIPPING POLICY
Processing times on orders are now currently 1 to 2 business days for in-stock item(s). Processing times for ready-to-ship wig orders are now currently 2 to 3 business days.
Processing times does NOT include shipping timeframes. After processing, based on the location and the shipping method you selected; our Priority shipping typically takes 2 to 3 business days for your package to arrive and Express Shipping typically takes 1 to 2 business days, excluding any possible carrier delays. (Please note: this are estimated timeframes and not a guaranteed delivery date. Factors like the origin and destination ZIP codes, and the time of mailing can influence the exact delivery time.)
A tracking number will then be provided for each order within 24 hours. Please note that Saturdays, Sundays and major holidays are not considered business days and we don’t typically ship on these days. Therefore, please allow up to 48 hours after you receive your shipping confirmation email and to also view your package tracking information on the carrier's website. After 48 hours, if tracking updates still aren't available, please reach out to us at support@crissymarie.com.
*A signature will be required at the time of your package delivery.
Processing times for pre-orders will be specified on there respective product pages. If processing times are not specified on there product pages, please expect pre-ordered items to ship (up to) 15 to 20 business days after purchase. Processing times does not include shipping times. Shipping times will vary based on the shipping method you have selected.
*Please note, we also do not ship to P.O. Boxes.
*Please note that while we require a signature for delivery, we are not liable for packages shipped to a community mailbox facility, third-party delivery services, mail forwarding services, lockers, virtual mailboxes, package holding services or similar package management systems. Customers will be fully liable if shipped to any of the previously mentioned.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
Yes, its required that both your billing and shipping address are to be the exact same to place an order with us. If your billing and shipping address does not match or is not the exact same, your order will be canceled.
Please Note: for orders that actually involve Fraud, rest assured that the IP address will be logged and prosecuted to the fullest extent of the law.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
Processing times for pre-orders & custom wigs will be specified on there respective product pages. If processing times are not specified on there product pages, please expect pre-ordered items & custom wigs to ship up to 15 to 20 business days after purchase. Processing times does not include shipping times. Shipping times will vary based on the shipping method you have selected; shipping typically takes 2 to 3 business days for your package to arrive, excluding any possible carrier delays.
Please note: These pre-orders & custom wigs cannot be refunded or exchanged. ALL OUR PRE-ORDERED ITEMS & CUSTOM WIGS ARE FINAL SALE!
By submitting your pre-order you are acknowledging that you have fully read and agree to our Shipping Policy.
We do not currently ship overseas at this time. However, you can put in a request for your location by simply going to our contact page, leave your location and necessary information.
Feel free to check back, periodically, to see if there are any updated changes.
Unfortunately, *we do not ship to PO Boxes.
*Please note that we are not liable for packages shipped to third-party delivery services or similar package management systems.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
We send your shipping confirmation email within 24 hours of shipping your product(s). Therefore, please allow up to 48 hours after you receive your shipping confirmation email and to also view your package tracking information on the carrier's website. After 48 hours, if tracking updates still aren't available, please reach out to us at support@crissymarie.com.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
In special circumstances such as major sale promotions & giveaways, order processing times may extend up to 7 to 10 days before being sent out for delivery. Please note that Saturdays, Sundays and/or major holidays are not considered business days.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.