SHIPPING POLICY
Processing times on general orders are 1 to 3 business days for in-stock item(s). Processing times for ready-to-ship wigs are 2 to 5 business days.
Processing times does NOT included shipping timeframes. After processing, based on the location and the shipping method you selected; shipping typically takes 2 to 3 business days for your package to arrive, excluding any possible carrier delays. We also have express shipping options available as quickly as 1 to 2 business days.
A tracking number will then be provided for each order within 24 hours. Please note that Saturdays, Sundays and major holidays are not considered business days.
*Your signature will be required at the time of your package delivery.
Processing times for pre-orders & custom wigs will be specified on there product pages. If processing times are not specified on there product pages, expect pre-ordered items & custom wigs to ship (up to) 15 to 20 business days after purchase.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
Yes, its required that both your billing and shipping address are the exact same to place an order with us. If your billing and shipping address does not match, your order will be canceled. Please Note, we do not ship to P.O. Boxes as well.
Please Note: For orders that actually involve Fraud, rest assured that the IP address will be logged and prosecuted to the fullest extent of the law.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
Processing times for pre-orders & custom wigs will be specified on there product pages. If processing times are not specified on there product pages, expect pre-ordered items & custom wigs to ship up to 15 to 20 business days after purchase. Processing times does not include shipping times. Shipping times will vary based on the shipping method you have selected.
Please note: These pre-orders & custom wigs cannot be refunded or exchanged. ALL OUR PRE-ORDERED ITEMS & CUSTOM WIGS ARE FINAL SALE!
By submitting your pre-order you are acknowledging that you have fully read and agree to our Shipping Policy.
We do not currently ship overseas at this time. However, you can put in a request for your location by simply going to our contact page and leaving your location and necessary information.
Feel free to check back, periodically, to see if there are any updated changes.
Unfortunately, we do not ship to PO Boxes.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
We send your shipping confirmation email within 24 hours of shipping your product(s). Therefore, please allow up to 48 hours after you receive your shipping confirmation email to view your package tracking information on the carrier's website. After 48 hours, if tracking updates still aren't available, please reach out to us at support@crissymarie.com.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.
In special circumstances such as major sale promotions, pre-orders, custom wigs & giveaways timeframes may be extended up to 7 to 10 business days to be delivered. Please note that Saturdays, Sundays and/or major holidays are not considered business days.
By submitting your order you are acknowledging that you have fully read and agree to our Shipping Policy.